Patients & Families

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Patients & Families

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We have great respect and appreciation for the comfort and assistance which the Brookhaven Hospice staff provided my wife and whole family. The entire staff were the most caring and loving people I have ever met during my 79 years on this planet. In this crazy, fast-moving world in which we live, it is so gratifying to meet such wonderful, caring people. May God bless you and encourage you to keep up the good work.

— Joseph H.

We would like to thank you all for the extra care that you gave my dad prior to his death. Your concern for his comfort during the last days of his life meant so much to us. It was a difficult time, but your thoughtfulness made it so much easier. I would also like to thank you for your continued support since my dad’s death. Again, thanks for being there to help us; it was greatly appreciated.

— Elizabeth S.

This is just a note of thanks and praise for the hospice staff that was responsible for the care of my mother. The care and thoughtfulness they demonstrated was astounding. I can’t begin to express the gentle, tender, loving care that your team provided my mom. You are real angels of mercy. My mom was so clean and fresh and comfortable – it was a blessing for my mother, my family and me; I will forever be grateful to your team. Thank you all from the bottom of my heart.

— Patricia M.

Thank you and everyone at Brookhaven Hospice who spent time with my dad. The last year of his life was better because of all of you. Words cannot express my family’s appreciation for all you did to make his last weeks and days better and more comfortable. I am so thankful.

— Rose K.

I would like to thank all of you that were so kind to my mom and me – you helped ease such a hard time for us. Everyone that I met showed such love and respect; your kindness is appreciated by my entire family. You helped to ease my father’s last few weeks; may you all be blessed with life’s greatest gifts, health, and happiness.

— Helen M.

I wanted to thank you for your careful and compassionate care of my dad. The services that your staff provided during his last few weeks was wonderful. Dad was provided with great care. Your entire staff were sensitive to our needs during a tough time. We were very happy to know that dad received the care that he deserved and would have wanted. You provide such an amazing service and one that is so needed.

— Christine R.

We wanted to express our gratitude for all the help, love and support we received during our mother’s hospice need. May God richly bless you all.”

— Deborah W.

Thank you for thinking of our family during this difficult time following my father’s death. Your kind expressions of support and sympathy has touched our hearts and offered us much peace during this time.

— Carmen A.

To everyone who gave my mother loving care during her sickness, I thank you. Thank you, too, for the support shown to my family and me. My God bless you all.

— Veronica C.

I am so grateful to have had you in my, and my mom’s life. It was very difficult for me, but I am so fortunate to have had such kind, caring, and compassionate people surrounding my mom. I’m truly blessed. A million ‘thank you’s would never be enough.

— Louise F.

NEW HAMPSHIRE:

Portsmouth Office:
1 New Hampshire Avenue., Ste. 209
Portsmouth NH 03801

Southern New Hampshire Office:
2 Bedford Farms Drive, Ste. 105
Bedford, NH 03110

Windham New Hampshire Office:
22 Roulston Road, Ste. 1-B
Windham NH 03087

Phone: (603) 782-7152
Fax: (603) 676-8799
Call Now!

MASSACHUSETTS:

Westborough Office:
114 Turnpike Road, Ste. 206
Westborough, MA 01581

Phone: (855) 820-4801
Fax: (844) 495-0147
Call Now!

Springfield Office:
59 Interstate Drive, Ste. 5
West Springfield, MA 01089

Phone: (413) 415-8330
Fax: (413) 729-6049
Call Now!

info@BrookhavenHospice.com
referral@BrookhavenHospice.com

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If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact our Civil Rights Coordinator.
If you believe that we have failed to provide these services or discriminated in any other way, you may file a grievance with our Civil Rights Coordinator by phone at 855-227-3604, by email at CareHotline@GetInTouch.com or in person or by mail at 946 Grady Avenue, Suite 200 Charlottesville VA 22903. If you need help filing a grievance, our Civil Rights Coordinator is available to help you.
The availability and use of this grievance procedure does not prevent you from pursuing other legal or administrative remedies.
You may also file a civil right complain with the U.S. Department of Health and Human Services, Office for Civil Rights by any of the following methods: Electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf
By mail to U.S. Department ofHealth and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building Washington DC 20201. Complaint forms are available at: htps://www.hhs.gov/ocr/office/file/index.html By phone at 1-800-368-1019 (TDD: 1-800-537-7697)